What's Changing (& what isn't)
WHY IS THE STORE OFFLINE?
We are now in the process of moving from print-on-demand → stock on hand.
(current way: you order, it gets printed then shipped new way: you order, we ship - we have the stock already.)
Which means:
- Faster shipping (48 hrs, not 4 weeks lol).
- No more random split shipments.
Tracy finally gets the freedom to do cool stuff with no limits that has been in her heads for years!
- We are talking: → puff print hoodies, brand new types of accessories, better deals, you name it! (can we say matching sweat sets!!)
what is coming back?
Our first restock will be only the best sellers and just a few at time as we try and work out how many to order and what sizes.
Then we will keep adding the best sellers and new productss.
Most of what we had for sale won't be coming back to make way for new and way more exciting things.
If you ever want to see a past product or design always reach out as if enough people want it back we might do a limited run of it!
Ekk I have just placed an order?!
We got you!
Your order will be printed and shipped out ASAP and the amazing Shelia (our 1 women customer service queen is keeping an eye on all orders)
what about the quality of the t-shirts?!
We heard you!
We will still have the same beautiful soft light weight fabrics you guys love and the same fit and cut.
But this means we have removed all the limitations now so Tracy (boss lady) can now start to do custom fits, new colours and anything else she can possibly dream up!
If you ever have questions or concerns please reach out.
WHERE WILL YOU SHIP FROM?
We will now have two locations! USA and Australia.
USA:
If you live in the USA it will be sent out from the one location now (not a few like we had) and you should get it within a few days!
REST OF WORLD:
We will ship from Australia - but don't fear, you should get it within 4/7 business days. And it will be sent out within 48 hours of ordering.
No more multi shipments and lots of tracking order emails lol. Yay!!
Is the artwork changing?
Short answer: nope, nothing is changing!
All artwork stays in house. Tracy - our boss lady and artist is still doing all the designs.
But now she can learn and explore new ways to draw and design - so there might be some amazing new things and print methods coming our way!
what is print on demand and why the move away?
Print on demand is a brilliant model for small business.
We have used it since we started - and its super simple.
1. You order a tshirt
2. it gets printed at one of our printing and packing locations
3. then it gets shipped out to you
As we have a few locations some places only print tshirts and others print mugs = two shipments, means two packages. Not so good for making it easy and a LOT to spend of shipping for us.
We also are limited with what colours we can make our products in and how they are printed.
So now what?
Now we have ordered the tshirts in small batches so we have them on hand in two places only.
This means all orders will be picked within 48 hours and sent out and get to you within days (depending where on the world you are). AMAZING. No more waiting weeks for orders.
This has also opened up a NEW WORLD of custom:
- colours
- print styles (like puff prints on hoodies)
- custom clothing styles and fits
- fabrics
- brand NEW accessories
ANYTHING Tracy (boss lady) can dream up.
new stuff?!
Yep.
This now means Tracy (boss lady) gets to do ALL THE FUN STUFF she has been brewing about for the last few years!
We might be seeing:
- puff prints
- matching sets
- book marks
- key chains
- custom clothing
- new design methods
And so much more but she has sworn me to secrecy lol.
other cool things we can now offer
We are now planning on doing some super fun things like:
- early access to launches
- better deals on products
- some sort of VIP program (still finding the perfect fit)
- brand new accessory types
- and so much more there is no room to write them all down lol!
need to talk to us asap?
All feedback is a gift.
Sounds a little cheesy but its not wrong. If you have thoughts about anything please do reach out. We are a super small team and love hearing from you and what we can do better.
The quickest way to get in touch at the moment is - email Sheila (our customer service queen) at:
support@caffeineandcurses.com