🚚 SHIPPING
We’ve made a big change - we’re no longer print-on-demand.
That means your order is picked, packed, and shipped from stock we already have on hand. 🎉
- Orders ship within 3-7 business days (excluding weekends/holidays).
- USA orders ship from within the USA.
- Everywhere else ships from Australia (usually 4–7 business days to leave our hands. Tracy packs these orders herself! 😉).
- Every order gets an email with tracking, so you’ll always know where your package is.
- No more multiple shipments - everything arrives in one box, one charge.
📦 Delivery timelines
- USA → Usually 3–7 business days after dispatch.
- Australia & NZ → Usually 3–10 business days after dispatch.
- International → Usually 1–5 weeks after dispatch (varies by country and customs).
⚠️ Please Note
- Shipping costs are final and non-refundable. Once your order has been sent, we can’t refund the shipping charges.
- International customers are responsible for any customs fees or import taxes charged by their country.
🔄 RETURNS
We keep it simple: Love it or return it. 🖤
If something’s not right, you’ve got 14 days from delivery to send it back for a refund or exchange.
- Items must be unworn, unwashed, and in original condition with tags intact.
- Some items (like accessories) may not be eligible for returns - always check the product page first.
- Shipping charges aren’t refundable, but the item is.
- Sale items are final sale and can’t be returned or exchanged.
- Items purchased with a welcome code are eligible for return or exchange.
Return process: - Email us first at support@caffeineandcurses.com with your order number and reason for return. We’ll confirm eligibility and share return instructions.
- Once you’ve shipped your return, send us the tracking details so we can keep an eye out.
- As soon as we receive and inspect the item, we’ll process your refund or exchange ASAP.
⚠️Please Note
- We aren’t responsible for lost/damaged returns, so please use tracked shipping.
- Return shipping costs are the customer’s responsibility unless the item is defective.
No fuss, no judgment. 🖤